Printer Services

Printer Services – Reliable, Monitored, Fully Managed Printing

Printers are often the biggest source of user frustration in any office. Paper jams, driver issues, network problems, offline devices, toner shortages, and endless troubleshooting cost businesses time and productivity. Zeoak’s Printer Services eliminate those headaches entirely.

We provide full lifecycle printer management—from setup and configuration to monitoring, maintenance, and support—ensuring your office printing environment is always reliable, secure, and optimized for your workflow.

This is not basic printer support.
This is complete, proactive printing infrastructure management.

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✔ Printer Setup & Configuration

We handle all setup, installation, and integration for your printers and multifunction devices.

Includes:

• Unboxing, mounting, and physical installation

• Network configuration (wired or Wi-Fi)

• Assigning static IPs

• Secure print queue creation

• Setting up print drivers

• Configuring scan-to-email, scan-to-network, and scan-to-cloud

• Paper tray setup for different formats

• Sharing printers to departments or the entire office

• Integration with Microsoft Universal Print (optional)

Your printers become secure, fast, and available to everyone who needs them.

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✔ Universal Print Management (Microsoft Cloud Printing)

(Optional add-on depending on your client’s licensing)

We can replace traditional print servers with Microsoft’s Universal Print for a modern, cloud-managed printing environment.

Benefits:

• No print servers

• Cloud-managed queues

• Seamless user access

• Role-based printer permissions

• Secure release printing

• Driverless printing

• Easy printer deployment via Intune

Cloud printing simplifies everything from setup to long-term management.

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✔ Driver Deployment & Automated Updates

Printer drivers are a major source of issues.
We ensure every user has the correct, updated driver—automatically.

We manage:

• Driver installations

• Driver conflicts

• Automatic driver updates

• Driver rollbacks when needed

• Windows/macOS compatibility

• Device-specific optimizations

This eliminates 99% of traditional print errors.

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✔ Monitoring & Automated Alerts

Every printer in your environment is continuously monitored.

We track:

• Online/offline status

• Toner levels

• Paper jams

• Maintenance kit status

• Error codes

• Print queue failures

• Network connectivity issues

We get alerted instantly—and fix issues before your team notices.

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✔ Proactive Maintenance & Health Checks

Routine maintenance keeps your printing environment stable.

Includes:

• Cleaning cycles

• Print head maintenance

• Firmware updates

• Internal diagnostics

• Paper feed adjustments

• Preventative service calls

• Monthly printer health reviews

Printers last longer, print cleaner, and break less often.

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✔ Print Queue Management & Optimization

Print queues are the heart of a good printing environment.
We optimize them for speed, reliability, and security.

We manage:

• Queue creation and permissions

• Default printer policies

• Offline job clearing

• Stuck queue resolution

• Shared queues for departments

• Secure print release options

• Remote queue management

This ensures printing flows smoothly throughout your office.

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✔ Scan & Fax Configuration

We ensure all multifunction devices work exactly the way your teams need.

Includes:

• Scan-to-email

• Scan-to-OneDrive / SharePoint

• Scan-to-network folder

• Fax setup (if needed)

• Address books and shortcuts

• OCR configuration

• Security for scanned documents

Scanning becomes fast, reliable, and user-friendly.

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✔ Toner & Consumables Tracking

Never run out of toner again.

We monitor:

• Black & color toner levels

• Drum & maintenance kits

• Waste toner

• Transfer belts

• Fuser and rollers

We can optionally automate toner ordering or notify you when supplies are low.

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✔ Security Hardening for Printers

Printers often store sensitive data—so we secure them properly.

Security configurations include:

• Admin password hardening

• IP filtering

• Port restrictions

• Disabling insecure protocols

• Secure scan-to-email setup

• Firmware updates

• Logging and audit trails

• Segmentation to keep printers off critical networks

Your print environment becomes a secure part of your IT infrastructure.

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✔ Remote & Onsite Print Troubleshooting

When issues happen, we fix them—fast.

Typical problems we resolve:

• “Printer offline” errors

• Stuck print jobs

• Slow printing

• Wrong paper size errors

• Driver issues

• Scan failures

• Incorrect routing

• User permissions

• Network connectivity

• Double printing or missing pages

Your team stays productive and frustration-free.

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✔ Detailed Printer Reports & Quarterly Reviews

Every quarter, we provide a complete print environment overview:

• Usage by department

• Device performance

• Error trends

• Toner usage

• Recommendations for upgrades or changes

• Security improvements

• Lifecycle planning

You always know exactly how your print environment is performing.

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In Total: Printer Services With Zeoak Mean…

✔ Printers that always work
✔ Drivers installed and updated automatically
✔ Fast, frustration-free printing for every user
✔ Toner and consumables managed proactively
✔ Secure scanning and email integration
✔ Continuous monitoring and maintenance
✔ Full troubleshooting without downtime
✔ Optional Microsoft Universal Print integration
✔ Less frustration and more productivity
✔ You never have to deal with printers again

Zeoak transforms your print environment into a stable, secure, fully managed system, giving your business uninterrupted productivity and peace of mind.